This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mouse wheel stops scrolling page, and sometimes refresh does not refresh the correct tab, but the first one in the window.

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 3 views
  • i mujjee tontu mooy cor-el

more options

I have 27 firefox windows open with a grand total of 141 tabs.

Some times the input is directed to the wrong window. I will click refresh and it will refresh the first tab in a window, but not the tab I am on. Apparently this also happens when I try and use the mouse wheel or the up and down arrow to scroll a page.

Some times it works correctly on 1 window, but when I switch to another scrolling stops working.

Usually rebooting the computer helps, but I should not have to do that.

I have 27 firefox windows open with a grand total of 141 tabs. Some times the input is directed to the wrong window. I will click refresh and it will refresh the first tab in a window, but not the tab I am on. Apparently this also happens when I try and use the mouse wheel or the up and down arrow to scroll a page. Some times it works correctly on 1 window, but when I switch to another scrolling stops working. Usually rebooting the computer helps, but I should not have to do that.

All Replies (1)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window