This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why is firefox not saving previously stored passwords after upgrade to 33.0, all proper settings to have this happen are selected and were in previous version.

  • 2 tontu
  • 2 am na jafe-jafe bii
  • 36 views
  • i mujjee tontu mooy Paz 3

more options

After I upgraded to FF 33.0, none of my previous website usernames or passwords were saved when I browsed them. None! I have looked at FAQ responses and carefully looked at my 'Privacy' settings and they are all set to have FF save user names and/or passwords. My cookie settings are 'remember browsing...history' - 'remember search...history' - 'Accept cookies...' 'Accept third-party cookies / Never - and 'Keep until I close FF'

Do I need to select 'Keep until: they expire' for cookies?

Tom F.

After I upgraded to FF 33.0, none of my previous website usernames or passwords were saved when I browsed them. None! I have looked at FAQ responses and carefully looked at my 'Privacy' settings and they are all set to have FF save user names and/or passwords. My cookie settings are 'remember browsing...history' - 'remember search...history' - 'Accept cookies...' 'Accept third-party cookies / Never - and 'Keep until I close FF' Do I need to select 'Keep until: they expire' for cookies? Tom F.

Saafara biñ tànn

hello tom, can you try to remove the remember passwords addon (this is now longer needed, since firefox is now ignoring the autocomplete=off parameter in password fields by default), restart the browser and see if this is making any difference?

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (2)

more options

Saafara yiñ Tànn

hello tom, can you try to remove the remember passwords addon (this is now longer needed, since firefox is now ignoring the autocomplete=off parameter in password fields by default), restart the browser and see if this is making any difference?

more options

This solution worked - I did remove the installed 'remember password' add-on, and FF is back to where it was, remember-passwords-wise, before I upgraded to FF 33.0.

Thanks!