This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

How can I down load address book and old,archived emails from my Comcast email account

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 4 views
  • i mujjee tontu mooy Zenos

nholdguy
nholdguy
more options

I just installed Thunderbird and it works fine for receiving new emails from Comcast and also for sending mail. However I would like to retrieve all of my old mail storded in folders an Comcast and also my address book. Any suggestions?

I just installed Thunderbird and it works fine for receiving new emails from Comcast and also for sending mail. However I would like to retrieve all of my old mail storded in folders an Comcast and also my address book. Any suggestions?

All Replies (1)

Zenos
Zenos
more options

To see folders on the Comcast mail server you'd need to be using IMAP in your mail client. This page:

https://customer.comcast.com/help-and-support/internet/email-client-programs-with-xfinity-email/

suggests that they actually use and recommend it.

If you look at the account settings in Thunderbird, it will say, under "Server Settings" what type of server you are currently using. If you are using IMAP, then check that all the missing folders are subscribed and set to synchronize. Look at "Synchronization & Storage" in Account Settings, and check under "Advanced" for the subscriptions.

For your Contacts, I think you need to visit the Comcast webpage and look for an option to export your contacts. Options such as CSV ("comma separated values") and maybe vCard or vcf may be offered. CSV files can be imported straight into Thunderbird. vcf files can be used too, but may need an add-on.

Look at "From somewhere else to Thunderbird:" here: http://chrisramsden.vfast.co.uk/11_Thunderbird_Settings_and_the_Profile.html