This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have lost all bookmark information from my second device when I synced.

  • 1 tontu
  • 2 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy cor-el

more options

Having set up sync, I assumed info from all my devices would be merged, not so. I set up sync on my desktop, then synced my laptop and all the info from the laptop disappeared. There were a lot of useful bookmarks there but I cannot now find them. Can I recover previous setting/bookmarks/history when a new device is synced? Also why is the no warning as to what will happen to browser information on subsequent devices when they are synced. Horrible thought also comes, have I lost my log in data that may have been unique to the laptop?

Having set up sync, I assumed info from all my devices would be merged, not so. I set up sync on my desktop, then synced my laptop and all the info from the laptop disappeared. There were a lot of useful bookmarks there but I cannot now find them. Can I recover previous setting/bookmarks/history when a new device is synced? Also why is the no warning as to what will happen to browser information on subsequent devices when they are synced. Horrible thought also comes, have I lost my log in data that may have been unique to the laptop?

Saafara biñ tànn

If bookmarks get lost then there might be a problem with the places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

See also:

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (1)

more options

Saafara yiñ Tànn

If bookmarks get lost then there might be a problem with the places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

See also: