This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Why can't view Yahoo Japan in Firefox browser?

  • 2 tontu
  • 2 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy Ari94

Ari94
Ari94
more options

Since today I am unable to view http://www.yahoo.co.jp/ properly in Firefox browser while I can open it in MS Internet Explorer without any problem.

Is there any solution to this problem? Thank you.

Since today I am unable to view http://www.yahoo.co.jp/ properly in Firefox browser while I can open it in MS Internet Explorer without any problem. Is there any solution to this problem? Thank you.
Nataali seetu yiñ ci takkaale

All Replies (2)

ideato
ideato
more options

Hi Ari94, many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

Ari94
Ari94 Ki laajte
more options

ideato said

Hi Ari94, many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:
  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.
Further information can be found in the Delete browsing, search and download history on Firefox article. Did this fix your problems? Please report back to us! Thank you.

Hi, Thank you for the reply. Even after clearing everything problem remain same.