Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

On Firefox 34.0.1 for android running 4.3 JellyBean, why is the flash content showing up as a gray box?

  • 8 tontu
  • 10 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy twisterspin3

more options

I used to have no problem using Firefox on my phone. I have an HTC One M7 with Android OS 4.3. As you may know, this phone came pre installed with Adobe flash. I would use my native browser but Lookout alerted me to a vulnerability on android browsers for OS 4.3 and below. Because of this, I installed Firefox. When it came to playing flash content, I had no problems viewing it through Firefox. About a couple weeks ago I started to notice issues with the flash content. I figured I needed to update Firefox so I did that. I still had the same problem. I also "force closed", restarted the phone, cleared the data and did a uninstall/reinstall. Nothing worked. I also went ahead and updated my flash player to the most up to date available. That hasn't worked either. I decided to test out Firefox on my old HTC EVO 4G with Android OS 2.3.5. Believe it or not, the same problem is occurring there so I KNOW it has to be something with Firefox. Did Firefox change something recently which is causing this issue??? Is there anything that can be done to solve this problem? I even tried installing an older version of Firefox (32 & 33) and still had the same issue. Someone please help.

I used to have no problem using Firefox on my phone. I have an HTC One M7 with Android OS 4.3. As you may know, this phone came pre installed with Adobe flash. I would use my native browser but Lookout alerted me to a vulnerability on android browsers for OS 4.3 and below. Because of this, I installed Firefox. When it came to playing flash content, I had no problems viewing it through Firefox. About a couple weeks ago I started to notice issues with the flash content. I figured I needed to update Firefox so I did that. I still had the same problem. I also "force closed", restarted the phone, cleared the data and did a uninstall/reinstall. Nothing worked. I also went ahead and updated my flash player to the most up to date available. That hasn't worked either. I decided to test out Firefox on my old HTC EVO 4G with Android OS 2.3.5. Believe it or not, the same problem is occurring there so I KNOW it has to be something with Firefox. Did Firefox change something recently which is causing this issue??? Is there anything that can be done to solve this problem? I even tried installing an older version of Firefox (32 & 33) and still had the same issue. Someone please help.
Nataali seetu yiñ ci takkaale

twisterspin3 moo ko soppali ci

Saafara biñ tànn

It should be fixed now https://bugzilla.mozilla.org/show_bug.cgi?id=1112086#c23

Note that Bugzilla is Not a discussion forum like here.

Jàng tontu lii ci fi mu bokk 👍 2

All Replies (8)

more options

I have a very similar problem, as do lots of others judging by the number of posts in this forum. I use Flash rarely, so unsure when things went wrong, but I first noticed with Fx 34.0. I tried 34.1 - same. Now on 33.1 - same. Not prepared to try reinstalling any earlier versions as it's so much work (have to uninstall Fx completely, reinstall from backup and set up Fx completely from scratch including all add-ons). What I have found is that if I reinstall Flash, then it works the first time Fx is used. Once Fx has been completely closed down, then Flash will not work in Fx again until Flash is again reinstalled. Obviously this is not a working solution. Android 4.2.2

more options

I have the same issue, but using Android 4.4.2

more options

It seems there are lots of people having this problem. Does Flash work for anyone now?

more options

Saafara yiñ Tànn

It should be fixed now https://bugzilla.mozilla.org/show_bug.cgi?id=1112086#c23

Note that Bugzilla is Not a discussion forum like here.

more options

Thanks James. Flash now working for me. Fx 3.1 Android 4.2.2.

more options

You meant Fx 34.0.1  ;)

more options

Thanks, James! Now it works

more options

Well I'll be darned, its working again. Thanks so much. Now let me do some testing just to make sure.