This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why can I no longer save to my windows photo gallery?

  • 5 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy cdoutback

more options

Before I downloaded mozilla firefox I was able to save any picture to my windows photo gallery. Now it saves in other files. I can not get them my gallery. Why? How do I fix it?

Before I downloaded mozilla firefox I was able to save any picture to my windows photo gallery. Now it saves in other files. I can not get them my gallery. Why? How do I fix it?

Saafara biñ tànn

Actually you cannot save images from facebook/pinterest by any browser just by right clicking on it. First click on that picture and it will open in new page and now right click on the picture and it will have a save image option and now your file will be jpeg. Please try it and let me know.

Thank you for your patience.

Jàng tontu lii ci fi mu bokk 👍 3

All Replies (5)

more options

Hello,

Go to https://support.mozilla.org/en-US/kb/cant-download-or-save-files#w_choose-a-different-download-folder and follow the instruction. according to the instruction change the download folder to the folder where you want to save your stuff.

Hope it helps.

more options

Talha said

Hello, Go to https://support.mozilla.org/en-US/kb/cant-download-or-save-files#w_choose-a-different-download-folder and follow the instruction. according to the instruction change the download folder to the folder where you want to save your stuff. Hope it helps.
more options

After following your directions on choosing a different download folder, I have the ability to send to windows photo gallery. I will not complete and the message states "file format is not supported"?

more options

Saafara yiñ Tànn

Actually you cannot save images from facebook/pinterest by any browser just by right clicking on it. First click on that picture and it will open in new page and now right click on the picture and it will have a save image option and now your file will be jpeg. Please try it and let me know.

Thank you for your patience.

more options

Thank you for your interest in my art. I will try to attach a file to my email.

cdoutback moo ko soppali ci