This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Try go to Pinterest, get false msg to download an updater.

  • 3 tontu
  • 1 am na jafe-jafe bii
  • 11 views
  • i mujjee tontu mooy FredMcD

more options

Here is a copy of the msg I have been receiving to download an*

Your Software May Be Out of Date Software Updater ensures your Browser is the Latest Version. Please Download Software Updater (Recommended) Supported Browsers: Firefox Manufacturer: Mozilla Corp. Version: 34 Last Checked: 1/23/2015 9:54 am browser It can:

   Avoid Security Vulnerabilities
   Automatically update
   Reduce system instability
   Ensure optimal browsing experience

________________________________________________________

*updater that has a different file no. each time.

Norton repeatedly stops it & says it is not safe.

Here is a copy of the msg I have been receiving to download an* Your Software May Be Out of Date Software Updater ensures your Browser is the Latest Version. Please Download Software Updater (Recommended) Supported Browsers: Firefox Manufacturer: Mozilla Corp. Version: 34 Last Checked: 1/23/2015 9:54 am browser It can: Avoid Security Vulnerabilities Automatically update Reduce system instability Ensure optimal browsing experience ________________________________________________________ *updater that has a different file no. each time. Norton repeatedly stops it & says it is not safe.

All Replies (3)

more options

hello bill4540, this sounds like a scam tactic that is trying to trick you into installing malware, so don't download or execute this kind of stuff! only download firefox from its official location at mozilla.org - in addition updates are handled automatically by firefox so you don't have to download anything (you can always manually initiate a check for updates in the firefox menu ≡ > help ? > about firefox).

you might also want to run a full scan of your system with the security software already in place but also different other tools like the free version of malwarebytes & adwcleaner in order to make sure that there isn't already some sort of malware active on your system that triggers these false alerts. Troubleshoot Firefox issues caused by malware

more options

Yes this sounds like one of those fake Firefox update pages.

Always get Firefox update in Firefox itself or by from mozilla.org

more options

. Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF THE PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Any time you want or need to check for upgrades, go to the web site of the True Owner of the program in question. For example, to check out Firefox, go to Mozilla.org. {web link}

You can also report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}

James moo ko soppali ci