This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

I opened FF today and found that all my saved tab bookmarks and bookmarks on the little arrow off to the side are gone, help?

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy cor-el

Kapagan
Kapagan
more options

Im not sure what its called but there is a little bar(should be) under the search bar, and you can just drag a tab there and it will automatically save. also off the the side there usually are arrows where if you scroll over them it will bring down a drop down menu with all the pages you have dragged there. I had many important things saved. Can anyone help? :\

Im not sure what its called but there is a little bar(should be) under the search bar, and you can just drag a tab there and it will automatically save. also off the the side there usually are arrows where if you scroll over them it will bring down a drop down menu with all the pages you have dragged there. I had many important things saved. Can anyone help? :\

All Replies (2)

John99
John99
more options

Initially just look the customise options, have you moved the bookmarks icon ? By default it is alongside the searchbar not underneath it.

You may be able to find it and put it back where you want it.

Next if that did not help try the Firefox Refresh (reset).

Note that will remove Firefox extensions so make a note of them and their homesites before you reset.

Do NOT delete the copy profile that is created, it may have data needed to recover bookmarks.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that toolbars like the "Bookmarks Toolbar" are visible.

  • "3-bar" Firefox menu button > Customize > Show/Hide Toolbars
  • View > Toolbars
    Tap the Alt key or press F10 to show the Menu Bar
  • Right-click empty toolbar area

Open the Customize window and set which toolbar items to display.

  • "3-bar" Firefox menu button > Customize
  • check that "Bookmarks Toolbar items" is on the Bookmarks Toolbar
  • if "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the Customize palette into the Customize window to the Bookmarks Toolbar
  • if missing items are in the Customize palette then drag them back from the Customize window on the toolbar
  • if you do not see an item on a toolbar and in the Customize palette then click the Restore Defaults button to restore the default toolbar setup

You can check for problems with the places.sqlite database file in the Firefox profile folder.