Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes edit

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy cor-el

more options

Firefox crashes in Firefox Safe Mode. Disabling all extensions and restarting Firefox in normal mode doesn't resolve the crash problem Crash ID: bp-ee44918b-4d89-4701-9a67-d0ead2150201

Firefox crashes in Firefox Safe Mode. Disabling all extensions and restarting Firefox in normal mode doesn't resolve the crash problem Crash ID: bp-ee44918b-4d89-4701-9a67-d0ead2150201

All Replies (1)

more options

That is a hang in the Shockwave Flash plugin.

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

You can toggle this pref to true on the about:config page to disable protected mode in the Shockwave Flash plugin: