This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird is too slow to use, and regularly see "Unresponsive Script" on my win8 PC.

  • 1 tontu
  • 2 am na jafe-jafe bii
  • 16 views
  • i mujjee tontu mooy Wayne Mery

more options

I use windows 8. Once in a blue moon everything works fine, but the next day (or even the next hour) things go back to being too slow to use. And then I'll get the message: Warning: Unresponsive script A script on the page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: chrome://messenger/content/mailWindow.js:180

I've tried clicking Continue, I've tried clicking Stop script. Neither speeds things up.

I use windows 8. Once in a blue moon everything works fine, but the next day (or even the next hour) things go back to being too slow to use. And then I'll get the message: Warning: Unresponsive script A script on the page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: chrome://messenger/content/mailWindow.js:180 I've tried clicking Continue, I've tried clicking Stop script. Neither speeds things up.

Wayne Mery moo ko soppali ci

All Replies (1)

more options

Bonnie,

Start *Windows'* safe mode with networking enabled - win8 http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode Still In Windows safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away? And, what antivirus software do you use?