This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Unable to send or receive emails

  • 2 tontu
  • 2 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy edward.oyivo

edward.oyivo
edward.oyivo
more options

I've been using Thunderbird in office for a couple months now, never had any problems. Today, nobody is able to send or receive messages.

After selecting "get all new messages," the following error message pops up:

"The current operation on 'Inbox' did not succeed. The mail server for account <my email address> responded: Unable to open mailbox."

When trying to send a message, the following error appears:

"An error occurred while sending mail. The mail server responded: Unexpected failure, please try later. Please check the message and try again"

I've been using Thunderbird in office for a couple months now, never had any problems. Today, nobody is able to send or receive messages. After selecting "get all new messages," the following error message pops up: "The current operation on 'Inbox' did not succeed. The mail server for account <my email address> responded: Unable to open mailbox." When trying to send a message, the following error appears: "An error occurred while sending mail. The mail server responded: Unexpected failure, please try later. Please check the message and try again"

Saafara biñ tànn

Christ,

Work for an exceptionally small company, I technically am an "IT folk," though my job mostly deals with media production and editing. Anyway, we ended up just resetting the server and it started working again.

Thanks for the reply though.

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

Did you talk to your IT folks?

edward.oyivo
edward.oyivo Ki laajte
more options

Saafara yiñ Tànn

Christ,

Work for an exceptionally small company, I technically am an "IT folk," though my job mostly deals with media production and editing. Anyway, we ended up just resetting the server and it started working again.

Thanks for the reply though.