This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Crashes after recent update

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy user633449

more options

Ongoing crashes -- what do I need to do?

Report ID Date Submitted bp-a9b8d82d-cf13-4132-ae4c-4e0f42150429 4/29/2015 9:41 AM bp-e69fd2c9-4566-4d02-b5b5-bc3482150429 4/29/2015 9:07 AM bp-8e6a7750-9e0d-4635-bcde-abfbf2150429 4/29/2015 8:28 AM bp-e63c435b-fcd8-41f2-8346-282fb2150428 4/28/2015 3:39 PM bp-89489848-2361-492f-a8df-6c9262150428 4/28/2015 3:15 PM bp-db252f23-e92f-4ed1-a9be-022312150428 4/28/2015 2:56 PM bp-2df8c4d2-babb-4553-b2a3-473cb2150428 4/28/2015 2:26 PM

Ongoing crashes -- what do I need to do? Report ID Date Submitted bp-a9b8d82d-cf13-4132-ae4c-4e0f42150429 4/29/2015 9:41 AM bp-e69fd2c9-4566-4d02-b5b5-bc3482150429 4/29/2015 9:07 AM bp-8e6a7750-9e0d-4635-bcde-abfbf2150429 4/29/2015 8:28 AM bp-e63c435b-fcd8-41f2-8346-282fb2150428 4/28/2015 3:39 PM bp-89489848-2361-492f-a8df-6c9262150428 4/28/2015 3:15 PM bp-db252f23-e92f-4ed1-a9be-022312150428 4/28/2015 2:56 PM bp-2df8c4d2-babb-4553-b2a3-473cb2150428 4/28/2015 2:26 PM

All Replies (1)

more options

You have Trusteer Raport installed, which is a buggy extension known to cause many problems in Firefox. If you don't need it, please remove it. If you use it every day, please contact them and ask for a fix.