This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy cor-el

more options

1 bp-7adf1e6d-00df-4361-bd10-7c6222150506 2 bp-d59c0d00-210d-4c9a-8879-50f532150505 3 bp-14c0d885-ad0e-4bf0-b424-f53062150505 4 bp-b1d63006-d65e-411b-a4c3-bb1112150505 5 bp-ba888000-b706-4966-b7b5-42c772150505

Adobe Flash plugin always crashes. already updated my flash but shockwave is still re-appearing tho. And i disabled also the hardware acceleration and still crashes.

1 bp-7adf1e6d-00df-4361-bd10-7c6222150506 2 bp-d59c0d00-210d-4c9a-8879-50f532150505 3 bp-14c0d885-ad0e-4bf0-b424-f53062150505 4 bp-b1d63006-d65e-411b-a4c3-bb1112150505 5 bp-ba888000-b706-4966-b7b5-42c772150505 Adobe Flash plugin always crashes. already updated my flash but shockwave is still re-appearing tho. And i disabled also the hardware acceleration and still crashes.

All Replies (2)

more options

Try disabling protected mode for flash:

   type "about:config" in the address bar
   click the "I'll be careful" button
   In the search box, paste "dom.ipc.plugins.flash.disable-protected-mode" (without the quotes)
   double-click to set the item that appears to true 

You may have to restart firefox for this to take effect

more options

You can check for problems with current Shockwave Flash plugin versions and try this:

See also: