This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have firefox on my laptop. 2 in 1, and my desktop. On my desktop...Error it will not load profile or it's inaccesible.

  • 1 tontu
  • 2 am na jafe-jafe bii
  • 4 views
  • i mujjee tontu mooy ideato

more options

Everything in Mozilla Support doesn't work. It won't open in safe mode....the rest of the suggestions I have to access Firefox. That is the problem I can't access the site it will not open, profile error comes up every time. reset/restart doesn't clear it up. Firefox works well on my laptop (windows 7). It works, but constantly crashing and adobe flash will not work. (windows 8.1). Desktop running (windows 8.1). I've been troubleshooting for nearly 8 !/2 hrs. I'm very good with computers, but this has me stumped, not to mention, being at my wits end. Please. I am asking for a call in order to brain storm with me.

Thank you, Paul A. Aroz 951-525-8510

Everything in Mozilla Support doesn't work. It won't open in safe mode....the rest of the suggestions I have to access Firefox. That is the problem I can't access the site it will not open, profile error comes up every time. reset/restart doesn't clear it up. Firefox works well on my laptop (windows 7). It works, but constantly crashing and adobe flash will not work. (windows 8.1). Desktop running (windows 8.1). I've been troubleshooting for nearly 8 !/2 hrs. I'm very good with computers, but this has me stumped, not to mention, being at my wits end. Please. I am asking for a call in order to brain storm with me. Thank you, Paul A. Aroz 951-525-8510

All Replies (1)

more options