This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I retrieve lost e-mails from my inbox?

  • 1 tontu
  • 3 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy christ1

more options

Cox, my internet provider, gave me a password for my 2 email accounts when I had a problem with the e-mail accounts. However, I was not told that the password was temporary. Without warning, I could not access my e-mails and folders that were in my inbox before March 8, 2015. To correct the problem, a Cox's technician changed my Thunderbird Mozilla settings and my password. I am now getting new e-mails, but I need to retrieve my lost e-mails and folders that contain important info.

When I click on the inbox, the blue line across the top is extremely long which makes me think that the emails are hidden in the computer and not deleted.

Thanks for your help to retrieve the lost e-mails.

Cox, my internet provider, gave me a password for my 2 email accounts when I had a problem with the e-mail accounts. However, I was not told that the password was temporary. Without warning, I could not access my e-mails and folders that were in my inbox before March 8, 2015. To correct the problem, a Cox's technician changed my Thunderbird Mozilla settings and my password. I am now getting new e-mails, but I need to retrieve my lost e-mails and folders that contain important info. When I click on the inbox, the blue line across the top is extremely long which makes me think that the emails are hidden in the computer and not deleted. Thanks for your help to retrieve the lost e-mails.

All Replies (1)

more options
Cox ... gave me a password for my 2 email accounts when I had a problem with the e-mail accounts.

You'd need to explain that in more detail.

Whenever a provider sets a password for you, change that password right away. Always.

a Cox's technician changed my Thunderbird Mozilla settings and my password.

Again, you'll need to explain exactly what 'settings' have been changed.

When I click on the inbox, the blue line across the top is extremely long

Can you provide a screenshot? http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem Attach the screenshot (image) to your reply. There is a button for that (Browse).

christ1 moo ko soppali ci