Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Frequent crashes repeating on google maps and eBay and even on this page

  • 2 tontu
  • 10 am na jafe-jafe bii
  • 9 views
  • i mujjee tontu mooy rupysk

more options

I am writing this from Internet Explorer as this very page is snding firefox headlong into a crash. I am one of the first fans of firefox but lately, it is frequently crashing on certain sites. eBay item pages which have 3d demos and google maps are 2 examples. Even this page crashed everytime I began reporting in firefox. Following is the latest history of crashes:

bp-68825b1c-d0d4-47cb-b438-0fff12150703	03-07-2015 09:35 
bp-49d7b151-bebb-4df2-87c9-fb4432150703	03-07-2015 09:34 
bp-0a372c48-edd9-4f05-a8b2-b0f182150703	03-07-2015 09:31 
bp-2bfe9d6f-43f7-403d-af69-b58662150703	03-07-2015 09:31 
bp-fe1c5913-252f-4f7f-a9d3-3e5392150703	03-07-2015 09:31 
bp-d1792566-6708-41dd-99cd-f269f2150703	03-07-2015 09:31 
bp-a555d8ef-6905-496b-aba6-4e0882150703	03-07-2015 09:22 
bp-ff91fefd-db6c-4b5b-be02-9820e2150703	03-07-2015 09:13 
bp-f34ac69d-a628-4769-b663-72ae12150702	03-07-2015 00:44 
bp-0ba8a0a0-d397-4723-b613-5eb542150702	03-07-2015 00:37 
bp-9a044f47-306d-419f-a895-a159b2150702	03-07-2015 00:37 
bp-3d622a29-ffa7-498c-8da5-a05b92150702	03-07-2015 00:36 
bp-a0879c67-4b66-4a6e-8e43-e88282150702	02-07-2015 10:11 
bp-c8c568fc-1c02-462a-be08-d12832150702	02-07-2015 06:01 
bp-0742da0e-5764-48a4-96a7-e17912150702	02-07-2015 05:46 
bp-7884e06f-0ba7-4b47-b063-01e3e2150702	02-07-2015 05:46 
bp-6fb32f5a-74f7-4c56-9799-f017c2150702	02-07-2015 05:45 
bp-6ce2862c-902f-4da7-8970-365bc2150701	01-07-2015 06:05 
bp-365d9d26-8a75-4b54-88b3-576882150701	01-07-2015 06:01 
bp-7a3f33b8-cf6e-411b-b7d1-d3c3c2150701	01-07-2015 06:01 
bp-e9795bb3-4bf8-4eb0-a8aa-ddff42150701	01-07-2015 06:01 
bp-04fe1a45-85c4-4b7f-9c27-b58182150630	30-06-2015 18:55 
bp-e6316832-c197-4a68-ac4c-cd2c52150630	30-06-2015 18:55 
bp-8bba090a-76bc-4b7c-b863-c14862150625	25-06-2015 20:13 
bp-565b3b95-f4b6-4268-bd09-8e00a2150625	25-06-2015 20:13 
bp-42b1c660-73ec-42e5-b193-2677c2150625	25-06-2015 20:13 
bp-6333e81e-48d5-465b-a28f-daa062150625	25-06-2015 20:13 
bp-7fb0a93f-85da-4cba-ab80-4ff0f2150624	25-06-2015 01:16 
bp-8e3f4772-0a03-486b-aeda-b95e52150624	25-06-2015 00:48 
bp-3917e3dd-0bfe-4570-8492-beb732150624	25-06-2015 00:46 
bp-0d790193-9cfe-4784-a93b-aceb12150624	25-06-2015 00:45 
bp-5de403cc-a31a-40a8-9785-1f1052150624	25-06-2015 00:45 
bp-86e6b24d-12ae-4f94-b76f-0b64e2150624	24-06-2015 06:09 
bp-bafca96a-136a-4ae9-9995-44ffe2150622
I am writing this from Internet Explorer as this very page is snding firefox headlong into a crash. I am one of the first fans of firefox but lately, it is frequently crashing on certain sites. eBay item pages which have 3d demos and google maps are 2 examples. Even this page crashed everytime I began reporting in firefox. Following is the latest history of crashes: <pre>bp-68825b1c-d0d4-47cb-b438-0fff12150703 03-07-2015 09:35 bp-49d7b151-bebb-4df2-87c9-fb4432150703 03-07-2015 09:34 bp-0a372c48-edd9-4f05-a8b2-b0f182150703 03-07-2015 09:31 bp-2bfe9d6f-43f7-403d-af69-b58662150703 03-07-2015 09:31 bp-fe1c5913-252f-4f7f-a9d3-3e5392150703 03-07-2015 09:31 bp-d1792566-6708-41dd-99cd-f269f2150703 03-07-2015 09:31 bp-a555d8ef-6905-496b-aba6-4e0882150703 03-07-2015 09:22 bp-ff91fefd-db6c-4b5b-be02-9820e2150703 03-07-2015 09:13 bp-f34ac69d-a628-4769-b663-72ae12150702 03-07-2015 00:44 bp-0ba8a0a0-d397-4723-b613-5eb542150702 03-07-2015 00:37 bp-9a044f47-306d-419f-a895-a159b2150702 03-07-2015 00:37 bp-3d622a29-ffa7-498c-8da5-a05b92150702 03-07-2015 00:36 bp-a0879c67-4b66-4a6e-8e43-e88282150702 02-07-2015 10:11 bp-c8c568fc-1c02-462a-be08-d12832150702 02-07-2015 06:01 bp-0742da0e-5764-48a4-96a7-e17912150702 02-07-2015 05:46 bp-7884e06f-0ba7-4b47-b063-01e3e2150702 02-07-2015 05:46 bp-6fb32f5a-74f7-4c56-9799-f017c2150702 02-07-2015 05:45 bp-6ce2862c-902f-4da7-8970-365bc2150701 01-07-2015 06:05 bp-365d9d26-8a75-4b54-88b3-576882150701 01-07-2015 06:01 bp-7a3f33b8-cf6e-411b-b7d1-d3c3c2150701 01-07-2015 06:01 bp-e9795bb3-4bf8-4eb0-a8aa-ddff42150701 01-07-2015 06:01 bp-04fe1a45-85c4-4b7f-9c27-b58182150630 30-06-2015 18:55 bp-e6316832-c197-4a68-ac4c-cd2c52150630 30-06-2015 18:55 bp-8bba090a-76bc-4b7c-b863-c14862150625 25-06-2015 20:13 bp-565b3b95-f4b6-4268-bd09-8e00a2150625 25-06-2015 20:13 bp-42b1c660-73ec-42e5-b193-2677c2150625 25-06-2015 20:13 bp-6333e81e-48d5-465b-a28f-daa062150625 25-06-2015 20:13 bp-7fb0a93f-85da-4cba-ab80-4ff0f2150624 25-06-2015 01:16 bp-8e3f4772-0a03-486b-aeda-b95e52150624 25-06-2015 00:48 bp-3917e3dd-0bfe-4570-8492-beb732150624 25-06-2015 00:46 bp-0d790193-9cfe-4784-a93b-aceb12150624 25-06-2015 00:45 bp-5de403cc-a31a-40a8-9785-1f1052150624 25-06-2015 00:45 bp-86e6b24d-12ae-4f94-b76f-0b64e2150624 24-06-2015 06:09 bp-bafca96a-136a-4ae9-9995-44ffe2150622</pre>

cor-el moo ko soppali ci

Saafara biñ tànn

hi rupysk, please try installing a newer version of displaylink drivers for your system from http://www.displaylink.com/downloads/downloads.php and then update to firefox 39. hopefully this should address those crashes.

Update Firefox to the latest release

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (2)

more options

Saafara yiñ Tànn

hi rupysk, please try installing a newer version of displaylink drivers for your system from http://www.displaylink.com/downloads/downloads.php and then update to firefox 39. hopefully this should address those crashes.

Update Firefox to the latest release

more options

Hi Phillipp

The problem stands solved. Thank you very much for the prompt response!