This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when in my wordpress dashboard, the visual editor is not working?

  • 2 tontu
  • 6 am na jafe-jafe bii
  • 3 views
  • i mujjee tontu mooy cheryl10

more options

Periodically when I am in my wordpress dashboard, the visual editor is not working. Sometimes and not all the time. I have tried the following: Deactivated plug ins individually changed theme cleared cache uninstalled firefox, then re-installed unchecked "disable visual editor"

Many thanks for any help

Periodically when I am in my wordpress dashboard, the visual editor is not working. Sometimes and not all the time. I have tried the following: Deactivated plug ins individually changed theme cleared cache uninstalled firefox, then re-installed unchecked "disable visual editor" Many thanks for any help

Saafara biñ tànn

When this happens, are you completely unable to type/edit in the editing area, or is there some limited functionality? Does the toolbar appear?

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (2)

more options

Saafara yiñ Tànn

When this happens, are you completely unable to type/edit in the editing area, or is there some limited functionality? Does the toolbar appear?

more options

Hi :)

I managed to flush the DNS cache which has sorted the problem and I can now see and use my visual editor.

Thank you so much for such a quick response though. It's very much appreciated!

Have a great day :)