This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

when in my wordpress dashboard, the visual editor is not working?

  • 2 tontu
  • 6 am na jafe-jafe bii
  • 3 views
  • i mujjee tontu mooy cheryl10

cheryl10
cheryl10
more options

Periodically when I am in my wordpress dashboard, the visual editor is not working. Sometimes and not all the time. I have tried the following: Deactivated plug ins individually changed theme cleared cache uninstalled firefox, then re-installed unchecked "disable visual editor"

Many thanks for any help

Periodically when I am in my wordpress dashboard, the visual editor is not working. Sometimes and not all the time. I have tried the following: Deactivated plug ins individually changed theme cleared cache uninstalled firefox, then re-installed unchecked "disable visual editor" Many thanks for any help

Saafara biñ tànn

When this happens, are you completely unable to type/edit in the editing area, or is there some limited functionality? Does the toolbar appear?

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Saafara yiñ Tànn

When this happens, are you completely unable to type/edit in the editing area, or is there some limited functionality? Does the toolbar appear?

cheryl10
cheryl10 Ki laajte
more options

Hi :)

I managed to flush the DNS cache which has sorted the problem and I can now see and use my visual editor.

Thank you so much for such a quick response though. It's very much appreciated!

Have a great day :)