Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

How to stop Firefox from crashing in Windows 10 pro?

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 4 views
  • i mujjee tontu mooy philipp

noraly
noraly
more options

Firefox is crashing constantly after i updatet to Windows 10 Pro. De crash report most recent 5 crashes show this rapport ID's:

bp-18d0bb76-aab5-4384-a9c7-602f22150810 10-8-2015 13:31 bp-34c99345-29cb-45f8-b260-a819a2150810 10-8-2015 13:31 bp-ed071a1e-378f-40a6-b2c4-f93f02150810 10-8-2015 12:56 bp-cff5dceb-d0da-4f24-b69b-75e372150810 10-8-2015 11:13 bp-1afc61bb-ad40-4d75-b0ae-ab6b52150810 10-8-2015 11:09

Thanks for helping out.

Firefox is crashing constantly after i updatet to Windows 10 Pro. De crash report most recent 5 crashes show this rapport ID's: bp-18d0bb76-aab5-4384-a9c7-602f22150810 10-8-2015 13:31 bp-34c99345-29cb-45f8-b260-a819a2150810 10-8-2015 13:31 bp-ed071a1e-378f-40a6-b2c4-f93f02150810 10-8-2015 12:56 bp-cff5dceb-d0da-4f24-b69b-75e372150810 10-8-2015 11:13 bp-1afc61bb-ad40-4d75-b0ae-ab6b52150810 10-8-2015 11:09 Thanks for helping out.

All Replies (1)

philipp
philipp
  • Moderator
more options

hi, can you reproduce those crashes when you create a new profile? Profile Manager - Create, remove or switch Firefox profiles