This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Firefox crashes upon launch and then iPhone resprings the springboard

  • 3 tontu
  • 17 am na jafe-jafe bii
  • 17 views
  • i mujjee tontu mooy trifinity

azroach
azroach
more options

I had to reinstall firefox because every time I launched the app, it would crash and then my iPhone would respring the springboard.

I couldn't get into it to turn on crash reports, but I have turned them on now after reinstalling.

I had to reinstall firefox because every time I launched the app, it would crash and then my iPhone would respring the springboard. I couldn't get into it to turn on crash reports, but I have turned them on now after reinstalling.

azroach moo ko soppali ci

Saafara biñ tànn

Unfortunately this is a known bug for Firefox for iOS 1.2. This will be addressed in an upcoming bugfix release.

The only way to get around this bug right now is to delete and reinstall the application.

Jàng tontu lii ci fi mu bokk 👍 2

All Replies (3)

Stefan Arentz
Stefan Arentz
more options

Saafara yiñ Tànn

Unfortunately this is a known bug for Firefox for iOS 1.2. This will be addressed in an upcoming bugfix release.

The only way to get around this bug right now is to delete and reinstall the application.

azroach
azroach Ki laajte
more options

That's a waste of time for me. Until it gets sorted out, I'll be using chrome and safari.

trifinity
trifinity
more options

I have found that it only occurs when I'm logged into the sync service. Crashes and resprings about 8 seconds after launch every time. I have even deleted my account and created a new one with the same results. Issue persists on iOS 9.2.1 and Firefox for iOS 2.