This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Where are local folder files saved. I have lost mine.

  • 2 tontu
  • 8 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy Trconk

Trconk
Trconk
more options

I backed up my profiles yesterday and I have lost my Local Folders stored. I now see several places where profiles are located in Appdata/both Local and Roaming profiles. I need to know where my years of Local Folder messages are saved so I can get them back again. I have note deleted anything. Please help.

I backed up my profiles yesterday and I have lost my Local Folders stored. I now see several places where profiles are located in Appdata/both Local and Roaming profiles. I need to know where my years of Local Folder messages are saved so I can get them back again. I have note deleted anything. Please help.

All Replies (2)

Zenos
Zenos
more options

The profile that matters is stored under Roaming. The one under Local is just a cache.

What sequence of events led to the loss of Local Folders? A simple backup should, obviously, be non-destructive, so something else has happened.

Trconk
Trconk Ki laajte
more options

I was backing up my files to an external drive. Not being too sure which profile needed to be backed up, I always copied the Local and Roaming profiles. Somehow this time the important profile got moved and all my past messages went missing. Of course Thunderbird created all new profiles. It took my some time to backtrack my actions, but I found the missing profile. I have downloaded the most recent instructions about profiles, which have always been confusing because they are in several places - Local and Roaming. Like you pointed out, only the profile in Roaming is important. That profile is now backed up. Thanks.