This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Screen smears when scrolling

  • 3 tontu
  • 6 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy guywebster

guywebster
guywebster
more options

When I scroll down a webpage it is first OK then the stuff on the screen is a smear in the direction I am scrolling

When I scroll down a webpage it is first OK then the stuff on the screen is a smear in the direction I am scrolling

Saafara biñ tànn

hi guywebster, please try if the following can solve the problem:

  • enter about:config into the firefox address bar (confirm the info message in case it shows up)
  • search for the preference named layers.allow-d3d9-fallback
  • double-click it and change its value to false
  • then restart the browser once...
Jàng tontu lii ci fi mu bokk 👍 4

All Replies (3)

guywebster
guywebster Ki laajte
more options

guywebster said

When I scroll down a webpage it is first OK then the stuff on the screen is a smear in the direction I am scrolling


You gotta fix this ASAP

philipp
philipp
  • Moderator
more options

Saafara yiñ Tànn

hi guywebster, please try if the following can solve the problem:

  • enter about:config into the firefox address bar (confirm the info message in case it shows up)
  • search for the preference named layers.allow-d3d9-fallback
  • double-click it and change its value to false
  • then restart the browser once...
guywebster
guywebster Ki laajte
more options

THANKS!