This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can receive but cant send email from SiteGuard hosted address

  • 1 tontu
  • 3 am na jafe-jafe bii
  • 3 views
  • i mujjee tontu mooy VanessaFree

more options

I am using Thunderbird successfully with my outlook account but I cant send email from the email address i have that is linked to my wordpress website, hosted by SiteGuard. The email is working (both in and out) from webmail, but in Thunderbird, it just times out and fails to send. thank you for you help

I am using Thunderbird successfully with my outlook account but I cant send email from the email address i have that is linked to my wordpress website, hosted by SiteGuard. The email is working (both in and out) from webmail, but in Thunderbird, it just times out and fails to send. thank you for you help

All Replies (1)

more options

With reference to my question (not being able to send email), my ISP (SightGuard) has looked at the settings I have used and confirmed all is ok - I have also spoken to my antivirus provider (Kaspersky) and they have confirmed the issue is not with them or their service. The issue remained when I turned protection off. Attached are images of my settings. thank you for your help