This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I already have Thunderbird....Why can't I get to it?

  • 3 tontu
  • 2 am na jafe-jafe bii
  • 3 views
  • i mujjee tontu mooy Toad-Hall

more options

I receive my email through webmail. When I need to send an email, I use Thunderbird, because that is where all my addresses are. Now I can't get to my Thunderbird Program. Why?

I receive my email through webmail. When I need to send an email, I use Thunderbird, because that is where all my addresses are. Now I can't get to my Thunderbird Program. Why?

All Replies (3)

more options

I'd suggest you re-install it.

https://www.mozilla.org/en-US/thunderbird/all/

more options

Maybe I will just delete everything and just use facebook. and my webmail.

more options

re :Now I can't get to my Thunderbird Program.

This does not explain your issue, so we could be guesing all week. Please offer some information regrding this.

Do you mean the Mozilla Thunderbird shortcut icon is visible, but clicking on it has no effect? Do you mean the Mozilla Thunderbird shortcut icon is no longer on the desktop? Do you mean the Mozilla Thunderbird is missing from the 'Program Files' or 'Program Files (x86)' folder ? In 64-bit version of Windows the “Program Files” folder is for 64-bit programs and the “Program Files (x86)” folder is for 32-bit. So if you have a 64 bit then it should be in the “Program Files (x86)” folder.