This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

XUL Runner Error: Platform Version '45.7.0 is not compatible with minVersion >=45.6.0 maxVersion 45.6.0 How can this be resolved? (WinXP)

  • 4 tontu
  • 9 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy Wayne Mery

more options

Thunderbird automatically updated, now it will not run

Getting Error XUL Runner Error: Platform Version '45.7.0 is not compatible with minVersion >=45.6.0 maxVersion 45.6.0

How can this be resolved

Thunderbird automatically updated, now it will not run Getting Error XUL Runner Error: Platform Version '45.7.0 is not compatible with minVersion >=45.6.0 maxVersion 45.6.0 How can this be resolved

Wayne Mery moo ko soppali ci

Saafara biñ tànn

Go ahead and try installing an older version.

Here is link to the archives for the Windows 32 bit, 45.6 version: https://archive.mozilla.org/pub/thunderbird/releases/45.6.0/win32/

Choose your language, then download the exe file.

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (4)

more options

Please tell us, does problem go away if you start THunderbird in safe mode?

https://support.mozilla.org/en-US/kb/safe-mode-thunderbird
more options

Negative: same issue Should I download and install a complete new version for my XP?

more options

Saafara yiñ Tànn

Go ahead and try installing an older version.

Here is link to the archives for the Windows 32 bit, 45.6 version: https://archive.mozilla.org/pub/thunderbird/releases/45.6.0/win32/

Choose your language, then download the exe file.

more options

Are you on XP SP3? If yes, then Thunderbird 52 should run.