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Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Good day! Some days we can't delete unwanted mail messages.

  • 4 tontu
  • 4 am na jafe-jafe bii
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  • i mujjee tontu mooy tm7412

verxlaz
verxlaz
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Tell me why does not work the delete button. A lot of letters you want to remove, but not impossible. After the upgrade, many letters went from the server and in the Inbox messages remained only senders and the messages become empty and without attachments. After 2 weeks, all messages ceased to leave. Unwanted emails take up a lot of the meta, they need to get rid of. We kindly ask You to help us.

Tell me why does not work the delete button. A lot of letters you want to remove, but not impossible. After the upgrade, many letters went from the server and in the Inbox messages remained only senders and the messages become empty and without attachments. After 2 weeks, all messages ceased to leave. Unwanted emails take up a lot of the meta, they need to get rid of. We kindly ask You to help us.

Saafara biñ tànn

Please start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? If it does not, right+click on folder and pick repair. Please reply to let us know results.

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (4)

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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Saafara yiñ Tànn

Please start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? If it does not, right+click on folder and pick repair. Please reply to let us know results.

verxlaz
verxlaz Ki laajte
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thank you very much!

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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You are welcome.

Which of the two items resolved your problem??

tm7412
tm7412
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I had the same problem on a newly created email acct. Neither of the above suggestions worked.

Upon investigation, Tbird created a Trash FOLDER instead of a Trash file. I deleted it and the Trash.msf file which solved the problem - https://support.mozilla.org/en-US/kb/cannot-delete-messages