Okay, I'm having a voluumtrk redirect problem with Firefox on my pc, but it's NOT happening on any site other than Yahoo ... and it's not happening in IE brows.
Okay, I'm having a voluumtrk redirect problem with Firefox on my pc, but it's NOT happening on any site other than Yahoo ... and it's not happening in IE browser, im on w7 and i have all the latest, I checked my extensions and plugins, nothing there, nothing out of place. Why is this happening just to firefox and just on yahoo?
All Replies (3)
If google ' voluumtrk redirect " it is malware https://www.google.ca/search?q=firefox+voluumtrk+redirect+&ie=utf-8&oe=utf-8&gws_rd=cr&ei=uo5lWZ6oGNbijwPEw62IAg
Please follow this : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware and keep a copy of the logs for what ever Malware Forum you go to if the programs can not fix the issue.
Please let us know if this solved your issue or if need further assistance.
Neither malwarebytes or avast could detect any malware or virus... i reset the firefox but it's STILL happening. What do i do?
Did you try AdwCleaner? The cleaners tend to have different lists/approaches.
If that doesn't help, could you do a manual review of recently installed software? Here's how I suggest doing it:
(1) Open the Windows Control Panel, Uninstall a Program.
After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Be suspicious of everything you do not recognize/remember, as malware often uses important or innocent sounding names to discourage you from removing it.
Take out as much trash as possible here. If you're not sure, feel free to post program names or a screenshot of the list.
In rare cases, Firefox may be infected via its program folder. That's no common, but if you run out of other ideas:
Clean Reinstall
We use this name, but it's not about removing your settings, it's about making sure the program files are clean (no inconsistent or alien code files). As described below, this process does not disturb your existing settings. It's not essential to uninstall Firefox, but you can if you like, saying No to any request about removing personal data.
It only takes a few minutes.
(A) Download a fresh installer for Firefox to a convenient location. You can choose between:
Regular version for Windows 7-10 (54.0.1) https://www.mozilla.org/firefox/all/ Note: only runs Flash, no other legacy plugins "Windows" version is standard 32-bit version, which is generally recommended; to take advantage of more memory, you could switch to the 64-bit version, see: How to switch from 32-bit to 64-bit Firefox
Extended Support Release for Windows XP-10 (52.2.1esr) https://www.mozilla.org/firefox/organizations/all/ Note: Windows (32-bit) runs legacy plugins that ran in Firefox 51; 64-bit runs Flash and Silverlight. (If anyone reading this is thinking of switching to the 64-bit version, see: How to switch from 32-bit to 64-bit Firefox)
(B) Exit out of Firefox (if applicable).
(C) Using Windows Explorer/My Computer, rename the program folder as follows:
64-bit Windows users with 32-bit Firefox: Rename
C:\Program Files (x86)\Mozilla Firefox
to
C:\Program Files (x86)\OldFirefox
Other Windows configurations: Rename
C:\Program Files\Mozilla Firefox
to
C:\Program Files\OldFirefox
(D) Run the installer you downloaded in step (A). It should automatically connect to your existing settings.
Note: Some less used files may exist only in that OldFirefox folder, so I suggest retaining them for a few days in case we need to go looking for something in there.
Any improvement?