This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks won't import.

  • 2 tontu
  • 2 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy Raled

more options

Before my computer tech reinstalled the operating system, I exported bookmarks to an html file on my external hard drive. Now I'm trying to import them and nothing happens. Don't know what to do next. Help please.

Before my computer tech reinstalled the operating system, I exported bookmarks to an html file on my external hard drive. Now I'm trying to import them and nothing happens. Don't know what to do next. Help please.

Saafara biñ tànn

Thanks Josh. I'd read that article and it still didn't help. I ended up doing a System Restore and managed to get my bookmarks back.

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (2)

more options

Firefox has a very good article on the topic, about everything that you need to import bookmarks, hopefully, this helps. https://support.mozilla.org/en-US/kb/import-bookmarks-html-file

more options

Saafara yiñ Tànn

Thanks Josh. I'd read that article and it still didn't help. I ended up doing a System Restore and managed to get my bookmarks back.