Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

I can not watch some videos on a youtube while I can watch other videos on the same channel just fine.

  • 2 tontu
  • 13 am na jafe-jafe bii
  • 9 views
  • i mujjee tontu mooy ckrakowski

ckrakowski
ckrakowski
more options

I can watch certain videos on a channel just fine but some other videos on the same exact channel I can not watch. I get the following message:

Your browser does not currently recognize any of the video formats available.

When I click on the HTML5 I get the following:

What does this browser support?

HTMLVideoElement has a check next to it.

H.264 does not have a check next to it. It has a red box.

WebM VP8 has a check next to it.

Media Source Extensions has a check next to it.

MSE & H.264 does not have a check next to it. It has a red box.

MSE & WebM VP9 has a check next to it.


How do I get the 2 with the red boxes to have checks next to them??


I am using FireFox ESR 52.3.0 (32bit)

My os is Windows XP.

I can watch certain videos on a channel just fine but some other videos on the same exact channel I can not watch. I get the following message: Your browser does not currently recognize any of the video formats available. When I click on the HTML5 I get the following: What does this browser support? HTMLVideoElement has a check next to it. H.264 does not have a check next to it. It has a red box. WebM VP8 has a check next to it. Media Source Extensions has a check next to it. MSE & H.264 does not have a check next to it. It has a red box. MSE & WebM VP9 has a check next to it. How do I get the 2 with the red boxes to have checks next to them?? I am using FireFox ESR 52.3.0 (32bit) My os is Windows XP.

ckrakowski moo ko soppali ci

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Firefox relies on built-in OS support to play media files via the HTML5 media player. On the Windows XP platform you do not have native support for playing MP4 files with the HTML5 media player.

You can try if the solution posted here to add support for playing MP4 files works for you.

ckrakowski
ckrakowski Ki laajte
more options

This did not help me at all.