This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Installed firefox on new macbook, however e-mail address (username) I used for firefox is no longer in use. Thus, can not retrieve mail with confirmation link.

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 6 views
  • i mujjee tontu mooy philipp

averxse
averxse
more options

Hello,

I have been using firefox account on different devices.

Installed firefox on new device this morning, and wanted to retrieve bookmarks etc. via my firefox account: anais.vercruysse@telenet.be Firefox has sent an confirmation e-mail to this address, however this e-mail address is no longer in use. Therefore my firefox account has been blocked...

The confirmation link should be send to avercruysse@me.com

Can you please do this?

Thanks

Hello, I have been using firefox account on different devices. Installed firefox on new device this morning, and wanted to retrieve bookmarks etc. via my firefox account: anais.vercruysse@telenet.be Firefox has sent an confirmation e-mail to this address, however this e-mail address is no longer in use. Therefore my firefox account has been blocked... The confirmation link should be send to avercruysse@me.com Can you please do this? Thanks

All Replies (1)

philipp
philipp
  • Moderator
more options

hello, are you able to log into https://accounts.firefox.com/signin and add a secondary email address there?