Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I used desk icon to open youtube and untill recently I would go direct to my account why is there redirection to get to my channel.

more options

Now I would be directed to the main You Tube page, and then need to use the connect button to go to my own channel, and before I could open my own channel I needed to input my user identification and password every time to open my channel. My channel page changed in the way it looked and I would need to repeatedly wait for response to clicking on an object sometime I couldn't even close the page if I muted the sound when an ad came on with my own computers volume control the ad would pause until I resumed the sound. When I used Edge to connect with YouTube and tried to put an icon on my desktop - not possible - Firefox's icon appeared on my You Tube search box before I disconnected to check my desk top. I've removed Foxfire as my browser with the uninstall and hopefully removed any remnants from my registry with CC Cleaner. Fire Fox uninstall popped up to remove their browser fro the MS uninstall. By the way I just made a donation Saturday 29, 2017, lol.

Now I would be directed to the main You Tube page, and then need to use the connect button to go to my own channel, and before I could open my own channel I needed to input my user identification and password every time to open my channel. My channel page changed in the way it looked and I would need to repeatedly wait for response to clicking on an object sometime I couldn't even close the page if I muted the sound when an ad came on with my own computers volume control the ad would pause until I resumed the sound. When I used Edge to connect with YouTube and tried to put an icon on my desktop - not possible - Firefox's icon appeared on my You Tube search box before I disconnected to check my desk top. I've removed Foxfire as my browser with the uninstall and hopefully removed any remnants from my registry with CC Cleaner. Fire Fox uninstall popped up to remove their browser fro the MS uninstall. By the way I just made a donation Saturday 29, 2017, lol.

All Replies (3)

more options

Please consider turning on send info to Mozilla before posting a question. We are now shooting in the dark for a solution.

Note : Firefox 56.0.2 is current release https://www.mozilla.org/firefox/all/ Note : Firefox 57 Quantum release date Nov 14th https://www.mozilla.org/en-US/firefox/quantum/ Note : Legacy Extensions will be disabled and or removed.

try the full version installer.

Please let us know if this solved your issue or if need further assistance.

more options

Trust issue here. Don't think I will download the Mozilla browser.

I found Mozilla on my registry can I delete Mozilla without deleting another requisite program

Laziestcrow moo ko soppali ci

more options

Is this the same as your other question?

https://support.mozilla.org/questions/1182291