This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Firefox crashes

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 6 views
  • i mujjee tontu mooy cor-el

Sc0tt
Sc0tt
more options

Firefox on Raspian crashes at startup. Removal and reinstall does not resolve the issue. Safe mode crashes the same way.

bp-4c9e6a52-7f0c-44f3-9fcc-43aea1171207

pi@raspberrypi:~ $ firefox 2>&1 (firefox:24120): GLib-GObject-CRITICAL **: g_object_ref: assertion 'object->ref_count > 0' failed (firefox:24120): GLib-GObject-CRITICAL **: g_object_unref: assertion 'object->ref_count > 0' failed (firefox:24120): GLib-GObject-CRITICAL **: g_object_ref: assertion 'object->ref_count > 0' failed (firefox:24120): GLib-GObject-CRITICAL **: g_object_unref: assertion 'object->ref_count > 0' failed (firefox:24120): GLib-GObject-CRITICAL **: g_object_ref: assertion 'object->ref_count > 0' failed (firefox:24120): GLib-GObject-CRITICAL **: g_object_unref: assertion 'object->ref_count > 0' failed ExceptionHandler::GenerateDump cloned child 24191 ExceptionHandler::WaitForContinueSignal waiting for continue signal... ExceptionHandler::SendContinueSignalToChild sent continue signal to child (/usr/lib/firefox/firefox:24170): GLib-GObject-CRITICAL **: g_object_ref: assertion 'object->ref_count > 0' failed (/usr/lib/firefox/firefox:24170): GLib-GObject-CRITICAL **: g_object_unref: assertion 'object->ref_count > 0' failed (/usr/lib/firefox/firefox:24170): GLib-GObject-CRITICAL **: g_object_ref: assertion 'object->ref_count > 0' failed (/usr/lib/firefox/firefox:24170): GLib-GObject-CRITICAL **: g_object_unref: assertion 'object->ref_count > 0' failed (/usr/lib/firefox/firefox:24170): GLib-GObject-CRITICAL **: g_object_ref: assertion 'object->ref_count > 0' failed (/usr/lib/firefox/firefox:24170): GLib-GObject-CRITICAL **: g_object_unref: assertion 'object->ref_count > 0' failed

Firefox on Raspian crashes at startup. Removal and reinstall does not resolve the issue. Safe mode crashes the same way. bp-4c9e6a52-7f0c-44f3-9fcc-43aea1171207 pi@raspberrypi:~ $ firefox 2>&1 (firefox:24120): GLib-GObject-CRITICAL **: g_object_ref: assertion 'object->ref_count > 0' failed (firefox:24120): GLib-GObject-CRITICAL **: g_object_unref: assertion 'object->ref_count > 0' failed (firefox:24120): GLib-GObject-CRITICAL **: g_object_ref: assertion 'object->ref_count > 0' failed (firefox:24120): GLib-GObject-CRITICAL **: g_object_unref: assertion 'object->ref_count > 0' failed (firefox:24120): GLib-GObject-CRITICAL **: g_object_ref: assertion 'object->ref_count > 0' failed (firefox:24120): GLib-GObject-CRITICAL **: g_object_unref: assertion 'object->ref_count > 0' failed ExceptionHandler::GenerateDump cloned child 24191 ExceptionHandler::WaitForContinueSignal waiting for continue signal... ExceptionHandler::SendContinueSignalToChild sent continue signal to child (/usr/lib/firefox/firefox:24170): GLib-GObject-CRITICAL **: g_object_ref: assertion 'object->ref_count > 0' failed (/usr/lib/firefox/firefox:24170): GLib-GObject-CRITICAL **: g_object_unref: assertion 'object->ref_count > 0' failed (/usr/lib/firefox/firefox:24170): GLib-GObject-CRITICAL **: g_object_ref: assertion 'object->ref_count > 0' failed (/usr/lib/firefox/firefox:24170): GLib-GObject-CRITICAL **: g_object_unref: assertion 'object->ref_count > 0' failed (/usr/lib/firefox/firefox:24170): GLib-GObject-CRITICAL **: g_object_ref: assertion 'object->ref_count > 0' failed (/usr/lib/firefox/firefox:24170): GLib-GObject-CRITICAL **: g_object_unref: assertion 'object->ref_count > 0' failed

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Since these crashes happen with a special third-party build for your Linux OS version, best would be to contact the maintainer of your operating system for support. We normally only deal with Firefox versions from the official Mozilla server.