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Crackling an delayed audio in Youtube (only in firefox)

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 5 views
  • i mujjee tontu mooy Shadow110

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hello, the audio in YouTube have crackles and it is late (especially when it is in hd) i have tried a lot of things, like disabling hardware acceleration, uninstalling plugins like adblock, deleting the cookies, etc so i went to chrome to test it.... and it also have the crackles.....then i think that was mi pc the problem (something like drivers or applications) so i check my audio drivers and its all fine..... then i have the great idea of try Microsoft edge.....and for some reason it works perfectly there.... so i find a program that test the latency ( DPC latency checker) and i run it when playing a video in firefox, the lines go up to 16000 µs (the normal is about 1000).... i did the same in edge and nothing, it keeps into the 1000 µs that is my problem....please help me... i like firefox a lot, but this problem is very annoying. thanks. PD: sorry for my bad english

hello, the audio in YouTube have crackles and it is late (especially when it is in hd) i have tried a lot of things, like disabling hardware acceleration, uninstalling plugins like adblock, deleting the cookies, etc so i went to chrome to test it.... and it also have the crackles.....then i think that was mi pc the problem (something like drivers or applications) so i check my audio drivers and its all fine..... then i have the great idea of try Microsoft edge.....and for some reason it works perfectly there.... so i find a program that test the latency ( DPC latency checker) and i run it when playing a video in firefox, the lines go up to 16000 µs (the normal is about 1000).... i did the same in edge and nothing, it keeps into the 1000 µs that is my problem....please help me... i like firefox a lot, but this problem is very annoying. thanks. PD: sorry for my bad english
Nataali seetu yiñ ci takkaale

clementearanguiz moo ko soppali ci

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Stats for nerds

  • Go to a video watch page.
  • Right click on the player, then select Stats for nerds from the menu.
  • Stats for nerds will be displayed over the video while it's playing.
  • Take a screenshot or a clear photo of the Stats for nerds to share them.

Debug information

  • Go to a video watch page.
  • Right click on the player, then select Copy debug info from the menu.
  • To share the debug information, paste it from your computer.

Shadow110 moo ko soppali ci