Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After the update to Firefox Quantum, the content of Recycle Bin (deleted e-mails) in page https://mail.hol.gr cannot be cleared

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 7 views
  • i mujjee tontu mooy FredMcD

more options

After the update to Firefox Quantum, the content of Recycle Bin (deleted e-mails) in page https://mail.hol.gr cannot be cleared. My O/S is Windows 10 Pro. Firefox edition: 59.0.1 The problem doesn't exist with other browsers and/or Firefox editions earlier than 54.

After the update to Firefox Quantum, the content of Recycle Bin (deleted e-mails) in page https://mail.hol.gr cannot be cleared. My O/S is Windows 10 Pro. Firefox edition: 59.0.1 The problem doesn't exist with other browsers and/or Firefox editions earlier than 54.

All Replies (1)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network.

[v57+] Select Privacy. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

While you are in Safe Mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}