This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Firefox can't delete cookie from CNET.com - it reappears continuously

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy Ygrec23

Ygrec23
Ygrec23
more options

Running Firefox 59.02 on Windows 10 up-to-date on a desktop PC. When I delete all my cookies using Options>Privacy & Security>History>Show Cookies>Remove All OR Remove Selected the cookies from CNET.com simply disappear then reappear. What to do?

Running Firefox 59.02 on Windows 10 up-to-date on a desktop PC. When I delete all my cookies using Options>Privacy & Security>History>Show Cookies>Remove All OR Remove Selected the cookies from CNET.com simply disappear then reappear. What to do?

All Replies (2)

Shadow110
Shadow110
more options

A for ever cookie, wonderful. See if you can delete it in Safe Mode with the connection to the internet pulled. https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Please let us know if this solved your issue or if need further assistance.

Ygrec23
Ygrec23 Ki laajte
more options

Yes, that worked. I had deleted the cookie a number of times, without success. It just kept reappearing. But doing it in safe mode with no internet, that worked. I wonder why?