This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thuderbird crashes owhen deleting messages.

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 13 views
  • i mujjee tontu mooy Wayne Mery

more options

Thunderbird crashes when attempting to delete a message.

The result is that the message still appears in the original folder, and also in the Trash folder.

This crash happens also when attempting to move a message from a folder to the Trash folder.

Moving messages between other folders works.

Crash happens with the trash folders of two different accounts.

Thunderbird crashes when attempting to delete a message. The result is that the message still appears in the original folder, and also in the Trash folder. This crash happens also when attempting to move a message from a folder to the Trash folder. Moving messages between other folders works. Crash happens with the trash folders of two different accounts.

All Replies (1)

more options

Please post your crash IDs here into the topic. Instructions at https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports