This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since updating (May 16, 2018) eBay loads incorrectly

  • 1 tontu
  • 2 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy cor-el

more options

EBay descriptive text appears as a string of "A's," each in a box panel. Other webpages are exhibiting the same error. Can this be remedied?

Pictures load fine, as well as some of the embedded format text.

None of the troubleshooting info seems to apply (cookies and caches are cleared).

EBay descriptive text appears as a string of "A's," each in a box panel. Other webpages are exhibiting the same error. Can this be remedied? Pictures load fine, as well as some of the embedded format text. None of the troubleshooting info seems to apply (cookies and caches are cleared).
Nataali seetu yiñ ci takkaale

jessereyes moo ko soppali ci

All Replies (1)

more options

This can happen if you have installed fonts locally that Firefox can't access because of sandbox security issues.

You can check for sandbox security related issues.

You can set this pref to 2 or 1 on the about:config page to lower the sandbox security setting.

  • security.sandbox.content.level = 1
  • close and restart Firefox to make the change effective.

If '1' still doesn't have effect then try '0' to disable the sandbox.

If this didn't work then undo/reverse the change and reset the pref via the right-click context menu to the default value.

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.