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after opening Thunderbird & getting emails, then leaving screen for 15-20 minutes, when opening new messages-blank screen comes up [Mac]

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  • i mujjee tontu mooy Wayne Mery

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when reading emails, if I leave screen for 15-20 minutes, then return to get new mail and open them, the mail message screen is blank. So I have to quit Thunderbird, and relaunch in order to read new mail. Also, Address book comes up blank until I relaunch program.

when reading emails, if I leave screen for 15-20 minutes, then return to get new mail and open them, the mail message screen is blank. So I have to quit Thunderbird, and relaunch in order to read new mail. Also, Address book comes up blank until I relaunch program.

Wayne Mery moo ko soppali ci

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Please start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away?