This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I get a specific email address off the "bulk" list?

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy user01229325

more options

For months, I was getting email from a specific email address. For about the last month or so, this address gets sent to my "Bulk mail" folder. How to I get this address to be accepted as good? I've removed the bulk symbol from the email in bulk and it gets moved to my inbox but the next time one comes in, it shows back up in Bulk! Help!

For months, I was getting email from a specific email address. For about the last month or so, this address gets sent to my "Bulk mail" folder. How to I get this address to be accepted as good? I've removed the bulk symbol from the email in bulk and it gets moved to my inbox but the next time one comes in, it shows back up in Bulk! Help!

All Replies (1)

more options

Thunderbird does not use a bulk folder. Providers like Yahoo do. You might check your providers spam filtering.