This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Massive amount of background data used (over 1gb in 3 days)

  • 3 tontu
  • 2 am na jafe-jafe bii
  • 6 views
  • i mujjee tontu mooy Paul

the_cosworth
the_cosworth
more options

Installed android on Tuesday because I was unhappy with Chrome on PC. In those 3 days I received a data usage warning (great only 22 more days to go on my limited data now). I checked usage in my phone and firefox is the culprit. It used 142MB foreground and 1.1GB background. I've turned off background data now, but this obviously can't be right.

Installed android on Tuesday because I was unhappy with Chrome on PC. In those 3 days I received a data usage warning (great only 22 more days to go on my limited data now). I checked usage in my phone and firefox is the culprit. It used 142MB foreground and 1.1GB background. I've turned off background data now, but this obviously can't be right.
Nataali seetu yiñ ci takkaale

All Replies (3)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

I have a couple of ideas that may help with this:

Are you using Firefix Sync, but only on one device? Sync is designed for use to port data (such as bookmarks) between two devices - on one device you will not see as much benefit, but will be sending and receiving data.

Firefox for Android has updated recently, but you can change a setting to make sure that updates only happen over WiFi. In the options menu, Settings, Advanced, and select Automatic updates to only update over WiFi.

I hope that this helps.

the_cosworth
the_cosworth Ki laajte
more options

Thanks for the answer. This was my first instance installed of Firefox so I do suspect there was some sync'ing going on. I just noticed that I did leave my home alarm tabs open but I dont think / hope that the video streams were constantly streaming.

I do have sync set up with 1 other device. Shouldn't be grabbing ton.

I'll try the update part. Thanks!

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

No problem at all, I hope it helps.