Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Why does the browser back key sometimes not work and sometimes does?

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 11 views
  • i mujjee tontu mooy Pj

jaden18
jaden18
more options

For the past several months the browser back key sometimes works and sometimes doesn't. It always works in Chrome and IE, but not Firefox. I have to right-click on the left arrow and scroll to the page I want. There doesn't seem to be rhyme or reason and it happens randomly, no specific website. Why is that and can it be fixed?

For the past several months the browser back key sometimes works and sometimes doesn't. It always works in Chrome and IE, but not Firefox. I have to right-click on the left arrow and scroll to the page I want. There doesn't seem to be rhyme or reason and it happens randomly, no specific website. Why is that and can it be fixed?

All Replies (2)

Shadow110
Shadow110
more options

Separate Security Issue, please update your Flash 28.0 r0 by removing it with this tool : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html If you use it Reinstall with Flash Player Version: 30.0.0.134 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Hi, give this a try : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 61.0.1 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

Pj
Pj
more options

jaden18 said

For the past several months the browser back key sometimes works and sometimes doesn't... I have to right-click on the left arrow and scroll to the page I want. There doesn't seem to be rhyme or reason and it happens randomly, no specific website...

I don't know. I see this a few times here and there. Sometimes the 'Back Arrow' is faded and doesn't show at all where I just was. If needed, I'll click on History to view the 'Recent History' drop-down box to find what I need.

~Pj

Pj moo ko soppali ci