Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I want to install Firefox on my new iPad but I don't know my password and I don;'want to lose all of the bookmarks I have on my computer by creating a new acco

  • 3 tontu
  • 1 am na jafe-jafe bii
  • 39 views
  • i mujjee tontu mooy 3agle3yes

more options

When I began using Firefox over 25 years ago I did not write down passwords or maybe one was not required. Now I have many bookmarks on my Frefox mac computer screen that will be necessary for me to have when I go to Europe next month. I want to install Firefox on my new iPad. I keep getting stuck in a loop that send me to the app store and then send me back to the first screen without ever letting me download and install on my iPad. Really I just want to open my Firefox account on my new Ipad without having to lose all of my 25 years of valuable bookmarks. I could not hope to begin to find them again.

When I began using Firefox over 25 years ago I did not write down passwords or maybe one was not required. Now I have many bookmarks on my Frefox mac computer screen that will be necessary for me to have when I go to Europe next month. I want to install Firefox on my new iPad. I keep getting stuck in a loop that send me to the app store and then send me back to the first screen without ever letting me download and install on my iPad. Really I just want to open my Firefox account on my new Ipad without having to lose all of my 25 years of valuable bookmarks. I could not hope to begin to find them again.

All Replies (3)

more options

moved to the Firefox for iOS support queue from Firefox Support (desktop / laptop)

more options

I could not find the answer to my question. Where was it posted? Nothing I clicked on led me to the answer.

more options

You need to get your account details for firefox and for your Apple id. Unfortunately if you want to access your accounts you need to keep records of your account details.