Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Can't login to yahoo or BBC iplayer from Firefox anymore. Why?

  • 3 tontu
  • 1 am na jafe-jafe bii
  • 15 views
  • i mujjee tontu mooy Shadow110

WXYZABCD
WXYZABCD
more options

Last night I had trouble logging into BBC iplayer. The help desk there thought it was a browser problem. Today I can't access my yahoo mail either. I can log in to my yahoo account but it won't show me my mail. When I try to click on the link to mail it tells me it can't connect me - because of a browser problem. Please help.

Last night I had trouble logging into BBC iplayer. The help desk there thought it was a browser problem. Today I can't access my yahoo mail either. I can log in to my yahoo account but it won't show me my mail. When I try to click on the link to mail it tells me it can't connect me - because of a browser problem. Please help.

All Replies (3)

WestEnd
WestEnd
more options

What does the error screen shot say?

WXYZABCD
WXYZABCD Ki laajte
more options

It says: The page isn't redirecting properly. An error occurred during a connection to mail.yahoo.com This problem can sometimes be caused by disabling or refusing to accept cookies.

Thank you for your help

Shadow110
Shadow110
more options

It could be also your IBM Security Rapport I notice you have Kaspersky disabled : There is security software like Avast/AVG, Kaspersky, BitDefender and ESET Do you have a full version installed as that can be the issue also.

Please Test in : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Performance > Uncheck to view)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?