This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Why does firefox delete all my usernames and passwords each and every time it updates?

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 6 views
  • i mujjee tontu mooy cor-el

perritt
perritt
more options

every time firefox updates, it deletes all usernames and passwords as well as all bookmarks.

every time firefox updates, it deletes all usernames and passwords as well as all bookmarks.

All Replies (2)

FFus3r
FFus3r
more options

see this answer:

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Is there a new profile created?

You can check if you have an "Old Firefox Data" folder on the desktop in case the Refresh feature in Firefox has been used and a new profile has been created.