This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

UAC still prompting, even though Maintenance Service installed..

Bill_Peterson
Bill_Peterson
more options

Hi, I've installed the Mozilla maintenance service and told Firefox to use a background service to update, but the UAC still appears requiring admin credentials to update Firefox.. This is a problem in a corporate environment as the end users won't have the credentials.. At this stage, the only option I have is to disable updates...

Hi, I've installed the Mozilla maintenance service and told Firefox to use a background service to update, but the UAC still appears requiring admin credentials to update Firefox.. This is a problem in a corporate environment as the end users won't have the credentials.. At this stage, the only option I have is to disable updates...

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you install Firefox as a normal user and did you make sure that Firefox isn't set to run as administrator?

Try to uninstall the Mozilla maintenance service in the Windows Control Panel and reinstall the maintenance service as a user by running the maintenanceservice_installer.exe file in the Firefox program folder.

Bill_Peterson
Bill_Peterson Ki laajte
more options

Thanks for you reply.. Firefox was installed as an admin and is included in our SOE image.. Firefox runs for standard users without the UAC appearing, it's only when an update tries to install they get prompted.. How do you check if firefox is set to run as an admin? All the SOE software gets installed as an admin, but run as a user and none of the other applications have this issue.. When you try to install the maintenance service, it requires admin privileges, so ultimately you are installing it as an admin anyway...