This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

websites just appears blank

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy FredMcD

more options

When I type a link or open links in new tabs the tabs just appear blank. On youtube videos can be heard in the background but the page itself doesn't show anything. On twitter, instead of blank white, it has the blue twitter tint on the page but otherwise the page is still blank. Refreshing doesn't seem to do anything. Sometimes the page loads after copying and pasting the link in a new tab after 1 or 2 new tab attempts.

When I type a link or open links in new tabs the tabs just appear blank. On youtube videos can be heard in the background but the page itself doesn't show anything. On twitter, instead of blank white, it has the blue twitter tint on the page but otherwise the page is still blank. Refreshing doesn't seem to do anything. Sometimes the page loads after copying and pasting the link in a new tab after 1 or 2 new tab attempts.

All Replies (1)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}