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I changed my Thunderbird password on one computer but can't get mail on my main comp. because the "NEXT" link on the "Enter Credentials" window is dead.

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I changed my Thunderbird password on one comp. and can't get mail on my main computer because the "NEXT" link on the "Enter Credentials" window is dead. I did find instructions to delete current passwords from Thunderbird through: Tools > Options > Security > Saved Passwords > Remove Al. But after rebooting and starting Thunderbird, it still opens the "Enter Credentials" window that is lifeless and will not react to selecting "Next" Note: the passwords are no longer in the "Saved Passwords" box.

As a close-to-last-resort, I simply updated Thunderbird and it now works just fine.

I changed my Thunderbird password on one comp. and can't get mail on my main computer because the "NEXT" link on the "Enter Credentials" window is dead. I did find instructions to delete current passwords from Thunderbird through: Tools > Options > Security > Saved Passwords > Remove Al. But after rebooting and starting Thunderbird, it still opens the "Enter Credentials" window that is lifeless and will not react to selecting "Next" Note: the passwords are no longer in the "Saved Passwords" box. As a close-to-last-resort, I simply updated Thunderbird and it now works just fine.

stephenrh moo ko soppali ci

Saafara biñ tànn

When your problem is fixed, can you mark the topic as 'Solved' please? Thank you.

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (3)

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What version of Thunderbird?

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I'm sure you would have suggested updating my TBird which is what I have done as a last (WHAT-THE-HELL) resort. And that did the trick. The new version allowed the password to be changed through the TBird options. Thanks; your anticipated suggestion worked.

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Saafara yiñ Tànn

When your problem is fixed, can you mark the topic as 'Solved' please? Thank you.