This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

When I click on a bookmark it does not open the webpage.

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy FredMcD

EWW1
EWW1
more options

Well, the problem is back. I deleted Flashplayer and thought that helped b/c FF ran well for several days. I ran Onyx to clean my system as I have done weekly for years while running FF. But now FF bookmark links are non responsive. I click a link and nothing happens. Well, I exported links to HTML and backed up the links too. Then removed FF using App Uninstaller. Then redownloaded FF. Imported HTML links and restored links but 50% of the bookmark folders I made are empty!!! I have been having so many problems with FF over the past few months I am about to give up entirely on FF and go back to Safari. Does Onyx not work with FF? Help please. Thanks!

I got some help from FredMcD last week but I don't know how to provide a link to that page.

Well, the problem is back. I deleted Flashplayer and thought that helped b/c FF ran well for several days. I ran Onyx to clean my system as I have done weekly for years while running FF. But now FF bookmark links are non responsive. I click a link and nothing happens. Well, I exported links to HTML and backed up the links too. Then removed FF using App Uninstaller. Then redownloaded FF. Imported HTML links and restored links but 50% of the bookmark folders I made are empty!!! I have been having so many problems with FF over the past few months I am about to give up entirely on FF and go back to Safari. Does Onyx not work with FF? Help please. Thanks! I got some help from FredMcD last week but I don't know how to provide a link to that page.

All Replies (2)

FredMcD
FredMcD
more options

Hello again.

Go to the top of any support.mozilla.org web page and press your user icon to see your Mozilla profile. Including your questions and answers.

When I click on a bookmark it does not open the webpage.

I click on website links that I have saved to the browser toolbar but it does not open the website. This happens for all weblinks.

Flashplayer is not likely to be causing this issue.

FredMcD
FredMcD
more options

[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.