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why can't I get to msn.com?

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Firefox detected a potential security threat and did not continue to www.msn.com because this website requires a secure connection.

I can get there with Microsoft Edge and Internet Explorer.

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.msn.com because this website requires a secure connection.

What can you do about it?

www.msn.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

Firefox detected a potential security threat and did not continue to www.msn.com because this website requires a secure connection. I can get there with Microsoft Edge and Internet Explorer. Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to www.msn.com because this website requires a secure connection. What can you do about it? www.msn.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site. The issue is most likely with the website, and there is nothing you can do to resolve it. If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

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You can check if there is more detail available about the issuer of the certificate.

  • click the "Advanced" button show more detail
  • click the blue error text (SEC_ERROR_UNKNOWN_ISSUER) to show the certificate chain
  • click "Copy text to clipboard" and paste the base64 certificate chain text in a reply

If clicking the blue error text doesn't provide the certificate chain then try these steps to inspect the certificate.

  • open the Servers tab in the Certificate Manager
    • Options/Preferences -> Privacy & Security
      Certificates: View Certificates -> Servers: "Add Exception"
  • paste the URL of the website (https://xxx.xxx) in it's Location field

Let Firefox retrieve the certificate -> "Get Certificate"

  • click the "View" button and inspect the certificate

You can find detail like the issuer of the certificate and intermediate certificates in the Details tab.