We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't connect to my Firefox Sync account on my android...

  • 3 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy olivi55

more options

I don't receive any verification email, even if the app says one has been sent, even after clicking the "send a new verification email" link... what should I do (yes I checked my spam folder)

I don't receive any verification email, even if the app says one has been sent, even after clicking the "send a new verification email" link... what should I do (yes I checked my spam folder)

olivi55 moo ko soppali ci

All Replies (3)

more options
more options

Yes I did, and I already have Mozilla addresses allowed in my email... It seems the verification mails are actually not sent, or they're lost somewhere... Could it be linked to the fact that I recently activated 2 factor authentication?

more options

Yes I did... Mozilla address is allowed in my mail account... Could it be a problem with 2 factor authentication I enabled today?